Frequently Asked Questions


Can I book in without a referral?

Yes, we take bookings without a referral. We encourage everyone to be proactive about their health, if you feel our services would be helpful we would love for you to make a booking.

Do you offer discounts for pensioners and healthcare card holders?

Yes, we do. Just send us a message via the ‘contact us’ tab to let us know that you are the holder of one of these and we will assist you with obtaining a discount.

Will you force me to eat foods I don’t like?

Absolutely not. We are here for you and will work with your dietary requirements and taste preferences.

What is involved in a consultation?

Refer to the section on services and watch our short videos. These outline exactly how consults will be conducted and what is involved.

Can I claim a rebate from Medicare?

Yes. If you have a valid referral from your GP, you will be able to claim a rebate. After payment, you will be sent a valid invoice for claiming. You can then claim rebates online (via MyGov), by post using a claim form, or in person at a Medicare office. Please let your dietitian know if you are intending to claim through Medicare.

Can I claim through my private health insurance?

Yes, if you have a level of coverage that includes dietetics. Please let us know if you need any assistance with claiming.